Putri, Yersa, AND 		Lanin, Dasman.
" Kontribusi Inovasi Pelayanan Publik terhadap Kepuasan Pelanggan dalam Penerbitan Paspor di Kantor Imigrasi Kelas I Padang" <em>JESS (Journal of Education on Social Science)</em> [Online], Volume 2 Number 2 (16 November 2018)