PUTRI, Yersa Novellina; 						LANIN, Dasman.
 Kontribusi Inovasi Pelayanan Publik terhadap Kepuasan Pelanggan dalam Penerbitan Paspor di Kantor Imigrasi Kelas I Padang.
<strong>JESS (Journal of Education on Social Science)</strong>, [S.l.], v. 2, n. 2, p. 159-171, nov. 2018.
ISSN 2550-0147.
Available at: &lt;<a href="http://jess.ppj.unp.ac.id/index.php/JESS/article/view/151" target="_new">http://jess.ppj.unp.ac.id/index.php/JESS/article/view/151</a>&gt;. Date accessed: 19 may 2024.
doi: <a href="https://doi.org/10.24036/jess/vol2-iss2/151">https://doi.org/10.24036/jess/vol2-iss2/151</a>.